TERMS & CONDITIONS

1. Contract of Hire :- All bookings are accepted by us and are subject to these conditions which are deemed to have been accepted in full by all persons in the party.
2. Confirmation :- Your booking is only confirmed on receipt of payment of your deposit, as per clause 3 of these conditions.
3. Payment :-Your booking must be accompanied by your payment of a 10% deposit. Balance of rent to be paid 6 weeks before arrival. If the balance is not paid by 6 weeks before arrival then we will consider that the hirer is in breach of the contract thereby canceling the booking, refer to clause 6 below.
4. What is included :- The flat rental includes: The cost of water, electricity, gas, council tax, service charges, internet, basic phone, and change of towels/linen. A full inventory of equipment and utensils is also provided. Please note: No items must be removed from the flat during your stay.
5. What is not included :-The flat rental prices does not include any personal insurance, airport transport, or telephone call charges.
6. Cancellation by hirer :- All cancellation of bookings must be in writing (or email). If cancellation is prior to the 6 week deadline the deposit only will be liable to forfeit. If cancellation is less than 6 clear weeks before arrival date, the cost of the entire stay is not refundable unless the flat is relet for the relevant period.
7. Occupation:- Only persons listed on the Booking form may occupy the flat. The flat cannot be re-let/sublet to any other group/party without the written approval of us.
8. Damage to Flat :-Except in the case of normal wear and tear the hirer will be responsible for making good any damage to the flat or its contents which has occurred due to negligence, willful damage or irresponsible behavior on the part of those occupying the flat or their guests. Such damage must be reported, without delay, to our local representatives. The cost of the repair or replacement must be agreed with and paid to the representatives, or us.
9. Hirer's Responsibilities :- The hirer is responsible for taking all reasonable care of the property and its contents. The property and all equipment, utensils, furniture etc. must be left clean and tidy at the end of the hire period.
10. Rights of Access :- The representatives or their subcontractors have the right of access to the property at any time, with due regard to the convenience of the hirer, for the purpose of inspection of the property and to carry out any essential repair or maintenance work.
11. Responsibilities :- We can not be held responsible for any circumstances beyond our control including, but not limited to, mechanical breakdown, illness or failure of any public service supply. The hirer responsible for booking undertakes that no person will suffer anything to be done which would endanger the policy of our insurers in respect of the flat and its contents which might make the same void.
12. Injury and Damage:- We do not, take any liability for personal injury loss or damage to personal effects howsoever arising during the booking period.
13. Maximum Number of Persons:- Under no circumstances may more than the maximum number of persons specified in the flat description occupy the flat except by prior written agreement with us. We, or our representatives, reserve the right to refuse admittance to the flat to the hirer and their party if they are in breach of this condition.
14. Information:- All information supplied by us is given in good faith and is based on information available at the time. All reasonable measures have been taken to ensure the accuracy of any statement made, but we are not liable for any variation however caused.
15. Occupancy :-The flat will be available for occupation from 14.00 hrs on the day of arrival and must be vacated by 11.00 hrs on the day of departure.
16. Keys:- Key collection and flat number will be advised to you upon your arrival.
17. Complaints:- Any complaints about the flat, or its contents, must be made in writing whereon we will take all reasonable steps to settle the problem. We shall not have any liability for any complaint submitted after the completion of the rental period.
18. Insurance :- The flat hire cost does not include any personal insurance cover of any kind.

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